Or, How T-Mobile Gave Me Something to Be Mad At, When I Needed to Be Angry

tl;dr Today I was getting frustrated with my (lack of) connectivity in the back of my parents’ house and so I decided to check out T-Mobile’s site to see how much it would cost to turn my iPhone 6 into a mobile hot spot for the month. This was not easy. In fact, I still don’t know how much that would cost for sure. Some people in the forums said $15 a month, but I couldn’t find any way to add it to my account with any official pricing. I also don’t know if it’s a feature I can add on and then take off later when I’m back home and don’t need a mobile hot spot. (“Need” being defined as “I’m really really sad right now, and since I can’t seem to get online with my laptop I’ll go spend money I don’t have using my phone.”) T-Mobile was kind enough to let me do a survey after I finished using their site, so I decided that I would give them the benefit of my years of experience as a web designer and online systems engineer. Lucky them! [caption id=“attachment_1088” align=“alignleft” width=“249”] Form Screen 1[/caption] [caption id=“attachment_1087” align=“aligncenter” width=“249”] Form Screen 2[/caption] [caption id=“attachment_1086” align=“alignright” width=“249”] Form Screen 3[/caption] As you can see, the feedback form was quite long. There were over 20 questions all told. most were like the above screens with numerical answers where I rated my feelings. I tried to be honest. Then I got to the first “give us more feedback.” And I let them have it.